Privacy Policy

Last updated: 8/31/2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletter
• Communicate with us via email or phone
• Participate in surveys or feedback forms
• Create an account on our website

2. Types of Information

The types of information we may collect include:

• Personal Information: Name, email address, phone number, company name, job title
• Technical Information: IP address, browser type, device information, usage data
• Business Information: Industry type, equipment requirements, project specifications
• Communication Records: Records of correspondence and support interactions

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our pharmaceutical equipment and services
• Respond to your inquiries and provide customer support
• Send you technical updates, security alerts, and administrative messages
• Communicate about products, services, offers, and events
• Process transactions and send related information
• Personalize and improve your website experience
• Comply with legal obligations and protect our rights

4. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Partners: With authorized partners for joint marketing or service delivery
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Request a copy of your personal data
• Object to processing of your personal information

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

10. Children‘s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: